For nominees
Support for nominees, families and coordinators
Welcome to fyans and co.
Managing NDIS supports for a family member or client should bring peace of mind, not extra stress. At fyans and co., we partner with nominees, guardians and support coordinators to deliver reliable, high-quality core supports across Greater Geelong and surrounding areas.
We focus on consistency, transparent communication and streamlined administrative processes so you always know your loved one or client is in safe hands.
Why partner with fyans and co.
We know that high staff turnover and poor communication are major pain points for nominees and coordinators. Here is how we do things differently:
Consistent, vetted support teams
We build small, dedicated teams around each participant to ensure continuity of care. Every worker completes thorough background checks, including NDIS worker screening, working with children checks, first aid certification and reference checks.
Proactive communication
You will never have to chase us for updates. We provide clear, prompt communication regarding rosters, progress notes and any shift changes.Streamlined administrative processes
From simple service agreements to clear line-item invoicing, we make administrative tasks fast and fuss-free.
Active management oversight
While our support workers operate with high autonomy, our management team actively oversees quality, compliance and safety behind the scenes.
Funding and eligibility
We deliver core supports for participants who are:
Plan-managed
We issue clear, NDIS-compliant tax invoices directly to plan management providers for fast processing.
Self-managed
We supply detailed invoices directly to participants or nominees to claim through the NDIS myplace portal.
Our 4-step intake process
We keep our onboarding fast, transparent and respectful of your time:
2
Capacity check and intake chat
We review the participant's goals, support needs and schedule to confirm we have the right team available.
3
Service agreement
We prepare a straightforward service agreement outlining supports, rates and schedule expectations without hidden fees.
4
Matching and commencement
We introduce suitable support workers to ensure a good personal fit before regular shifts start.
Make a referral today
Whether you are a family member looking for reliable support or a Support Coordinator searching for available capacity in Geelong, we are ready to assist.
Submit a participant referral Download service overview (PDF)
Contact our intake team
Email: referrals@fyansandco.com.au